Congratulations on booking your course with Natural Touch Training™!
To make sure your course goes smoothly, please read the following information carefully.
Please note, this information relates mainly to in-person courses. For online courses, full course-specific information and instructions are given in the first part of the course.
Your tutor will contact you to arrange a convenient date for your course. If there is anything you need to do before the practical element of your course, your tutor will give you that information too, along with access to any course materials.
If you foresee any scheduling challenges or need specific days, please let your tutor know as early as possible.
Before your course:
- Carefully read through the information sent to you by your course tutor. Pay particular attention to any preparatory work, and information about what you need to bring with you on the day. For example, if you’re taking a massage course, you may need to bring a friendly body to practice on during the practical element of the course.
- Complete any preparatory work that needs to be done before the practical element of your course in good time, so that you have time to ask questions if you’re not sure about anything.
- Pay the remainder of course fees to tutor, at least 14 days before your agreed course date.
- Please ensure that we have the full and correct spelling of your name for your certificate.
Your tutor will send you a reminder a few days before your course.
If there are manuals or preparatory materials for your course, you will be able to access them through your account on our website once you are registered on the course. Go to the My Account menu and look under Downloads to find them.
If your course requires you to upload any pre-requisite material, you can access the upload form from your Account page on our website, or by clicking here. Even if you send your certificates to your tutor directly, you must also upload your evidence to our website at least 14 days before your course date.
We want to ensure you have the best possible experience during your course. If you have any specific learning needs or challenges that might require extra support, please feel free to let us know. We’re here to help and will do our best to accommodate any adjustments that could make your learning journey smoother. You can let us know by using this form, or by sending us an email.
If your course is an online course, or you’re taking one of our course bundles with an online course as part of the bundle, you’ll be able to access the course by logging onto our website with the username (or email address) you chose when you paid for your course.
On the day of your course:
- Please turn up on time
- Please wear suitable clothing
- Please bring your manual with you, if you have been given one. You can bring a hard copy, or the electronic version we have provided you with.
- Bring a packed lunch unless you have made alternative arrangements with your tutor.
- Don’t forget your model, if you need one!
After your course:
- Your tutor will tell you whether have passed the course before you leave.
- We will send your certificate electronically, normally within a few days of your course.
- We will also send you information about professional bodies which you might consider joining now that you are qualified, and about recommended insurers.
- Please feel free to give us feedback about any elements of your course, we would be happy to hear from you.
If you have any issues before, during or after your course, please speak to your tutor or reach out to us if you’d prefer to speak to someone else. We are here to help & support you through your training.
You can raise concerns with your tutor directly, or, if you’d prefer, reach out to our head office team using this form or by emailing [email protected]. The sooner we know about an issue, the more easily we can work together to resolve it.
All qualified therapists should have professional insurance before they begin working with clients. For some courses it is also a requirement to have student insurance whilst you are training and practising your new skills. Your tutor will be able to advise you on this for your specific course.
Please also refer to our terms and conditions page, which lists the terms and conditions you agreed to at the time of booking your course, and our privacy policy.
Why not like and follow our Facebook page and Instagram account, to stay up to date with the latest news, special offers and courses. The links are at the bottom of this page!
Congratulations, once again, on booking a course with Natural Touch Training™. Don’t forget, we are here to support you all the way so please get in touch with our team via the contact page, or with your tutor directly if you have any questions or concerns.
Most importantly, enjoy your course!